Elliott Hunt
Chris HAndrew was great from start to finish of the process. He completed a level 3 survey for me at short notice which helped me beat the deadline for change in stamp duty. The level of detail the report went into was beyond my expectations and all queries I raised were answered swiftly. 10/10 service
Phoebe CaterAndrew was really helpful and friendly, and sorted my valuation out quickly.
Frances CobbVery professional and thorough service. I wouldn’t hesitate to use this company again and would definitely recommend their services
John AdamsonWe were delighted with the service delivered. Clear communication from the outset and throughout the process. And a truly comprehensive, well-presented, easy-to-understand report with clear recommendations for actions should we proceed to purchase.
We would have no hesitation in recommending Lockwood Surveyors.
Matthew NaullsAndrew saved our sale! We are in a position to exchange but Flagship threw a curveball and demanded a RICS Valuation. We was let down on the day by another provider, so i phoned Andrew and he came out the next day and did a brilliant job. Highly recommend Lockwood Chartered Surveyors. Thank you Andrew
Why choose Lockwood Chartered Surveyors?
We are approachable.
By instructing a RICS Home Survey with Lockwood Chartered Surveyors you can feel fully reassured that you're dealing with a professional, experienced and knowledgeable chartered surveyor who will guide you through the process. Our comprehensive yet easy to understand reports will help you make a more reasoned and informed decision about your purchase. Unsure which survey is right for you and the property. Click here to find out more.
The areas covered include places such as Norwich (suburbs and central), Poringland, Bungay, Beccles, Lowestoft, Attleborough, Wymondham, Bury St. Edmunds, Thetford, Watton, Dereham, Fakenham, Burnham Market, Holt, North Walsham, Cromer and Sherringham.
Do I need a survey?
Your home is likely to be one of the most expensive purchases you ever make, and so understandably you will want to know as much about the property before you buy it. We know that, on average, people spend around £5,000 putting things right in their home within the first 12 months. If that’s not an expense you’re expecting, it can be a blow to your cashflow.
Typically what may a survey highlight?
Some of the costly issues which we have helped our clients with include; non-compliant private drainage systems, roofing issues, leaning chimneys, penetrating damp, rising damp, condensation, asbestos, wet rot, Japanese Knotweed. The list goes on. Some of the specific cases are shown below.
Outdated and dangerous electrical installations.
Structural issues such as cavity wall tie failure.
Dampness - Condensation and roofing issues.
Outdated pitch fibre drainage.
Copyright: Images from surveys carried out by Lockwood Chartered Surveyors 2025
When should I arrange my survey?
Once your offer has been accepted you should instruct a survey. We will undertake a detailed and impartial inspection of the property to identify items of disrepair and structural issues that may need to be addressed, and advise on the risk of hidden defects that could be problematic and or be costly. The survey will describe the construction of the property and will advise of ongoing future maintenance of the property. There is also a section in the survey for your legal adviser. Following receipt of the report we are at the end of the phone to answer any queries.
Is a mortgage valuation a survey?
No a mortgage valuation is not a survey and cannot be relied upon by you, the purchaser, it is for the lenders interest.
Gone are the days of Drive Past valuations. If anything the risk to the general public is increasing. With the advancement in recent years of computer generated valuations there has been an accelerated shift by mortgage lenders towards desktop (remote) valuations and their own in house automated valuations. This means that your future home is not physically inspected, instead the property is valued and underwritten remotely and significant costly defects could be going unnoticed. Even if the property does get the benefit of a physical inspection by a valuation surveyor, this is only a cursory inspection and does not go in to the same level of detail as a RICS Home Survey.
Copyright Lockwood Surveyors Ltd 2025. Regulated by RICS | Lockwood Chartered Surveyors is the trading name for Lockwood Surveyors Ltd (Company No. 15564043) | Registered in England: Anglia House, 6 Central Avenue, Norwich, Norfolk, NR7 0HR.
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We recently used Lockwood Chartered Surveyors for a Level 3 Building Survey on a property we were looking to purchase, and we honestly couldn’t be happier with the service provided. From start to finish, it was a professional, thorough, and reassuring experience.
Andrew, delivered an incredibly detailed and comprehensive report that covered every aspect of the property — from structural integrity related to the potential roofing issue (mentioned below) to smaller maintenance issues we wouldn’t have known to look for. The report was well organised, clear, and easy to understand, even for those without a background in property or construction.
What really stood out, though, was Andrew’s availability after the survey. He took the time to speak with both me and my partner, patiently talking us through the report, answering our questions, and explaining which issues we might want to investigate further. That personal touch gave us so much confidence and clarity moving forward.
We also opted for the aerial package, which turned out to be a great decision. The drone footage uncovered a missing ridge tile on the roof — something that wasn’t visible during our viewing due to access. Without that insight, we could easily have missed a potentially costly issue.
I would absolutely recommend Lockwood Surveys to anyone needing a truly in-depth and expert Level 3 survey. The combination of technical knowledge, clear communication, and excellent customer service made what can often be a stressful process feel manageable and well-supported.
Many thanks again for all your help Andrew.
Elliott & Natasha